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 Vroomcrew Mobile Auto Detailing Inc. – Privacy Policy

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1. Purpose of this Policy

This Privacy Policy explains how Vroomcrew Mobile Auto Detailing Inc. (“Vroomcrew,” “we,” “us,” or “our”) collects, uses, and protects your personal information, particularly when you engage with us via text message (SMS), our website, or other communication channels.

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2. What Information We Collect

We may collect the following types of personal information:

• Full name

• Mobile phone number

• Email address

• Service history and preferences

• Communication preferences (e.g., SMS opt-in)

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3. How We Use Your Information

We use your information to:

• Confirm and manage appointments

• Send booking confirmations and service reminders

• Provide updates, promotions, or exclusive offers via text (SMS), with your consent

• Respond to customer service inquiries

• Improve our products and services

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4. Text Message Communication

By providing your phone number and opting in, you consent to receive text messages from Vroomcrew for:

• Appointment confirmations and reminders

• Promotions, discounts, and service updates

• Customer service follow-ups

Message and data rates may apply. You can opt out at any time by replying “STOP.”

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5. How We Obtain Consent

We collect, use, and disclose your personal information only with your express consent or as permitted by law. You may withdraw your consent at any time by contacting us or replying "STOP" to our text messages.

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6. Disclosure of Information

We do not sell or trade your personal information. We may share your data with trusted third-party service providers (e.g., SMS platforms) solely to carry out communication or service operations on our behalf. All third parties are required to comply with Canadian privacy laws.

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7. How We Protect Your Information

We implement appropriate safeguards and security measures to protect your personal information from unauthorized access, use, or disclosure.

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8. Your Rights

You have the right to access, update, or correct your personal information. You can also request to be removed from our SMS or email list at any time.

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9. Contact Us

If you have any questions about this policy or your personal information, please contact us:

Email: contact@vroomcrew.com
Phone: 902-210-3254
Mailing Address: 2 Bluewater Rd, Halifax, NS B3M 0M7

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

 

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